Raisebook Pty LtdLevel 5533 Little Lonsdale StreetMelbourne VIC 3000Ph: 1300 344 953Email: firstname.lastname@example.org
Corporate Authorised Representative (1242457) of
Maven Capital Pty Ltd (AFSL 418504)96 Olympus Drive,ROBINA QLD 4226Ph. 07 5507 7721
This Financial Services Guide (FSG) is dated 2nd July, 2018 and replaces all previous versions.
Maven Capital Pty Ltd (ACN 152 426 544) (AFSL 418504) authorises the distribution of this FSG.
About This Guide
This Financial Services Guide (FSG) is an important document that is designed to tell you about:
- Who we are.
- How you can contact us.
- The financial services we offer so you can make an informed decision whether to use those services.
- Information we need from you.
- The cost of our advisory services and how we pay our representatives.
- What to do if you have a complaint about our services.
If you need further information on any of these matters, please ask.
Raisebook Pty Ltd (ACN 610 173 843) is a Financial Services Company facilitating Advisory Services to Australian Domiciled Retail and Wholesale Clients in Securities. Information provided by Raisebook Pty Ltd. is General Financial Product advice only and is prepared without taking account of any of your objectives, financial situation or needs. You should consider seeking the advice of relevant taxation, superannuation, and/or other relevant advisors before the information is acted on.
We will not provide advice on classes of financial products other than those identified in Raisebook Pty Ltd authorisations through the Licensee, Maven Capital Pty Ltd (AFSL 418504). The licensee is ultimately responsible for the advice provided and services offered to clients of Raisebook Pty Ltd.
Raisebook Pty Ltd is not a registered tax agent and any reference to tax is incidental and must be confirmed with a registered tax agent.
Articles are posted on our website to assist clients with their trading needs. The articles contain general trade recommendations, listed and unlisted company profiles and educational information. Clients need to analyse and adjust the general trading advice to their own situation. A key advantage of the system is that clients are able to access our information from any computer in the world. This means that the client is not tied to a particular computer and is able to access our information at anytime, anywhere.
What Are Our Authorisations
Raisebook Pty Ltd is authorised to provide general financial product advice on the following products:
Raisebook Pty Ltd is authorised to provide these advisory services to retail and wholesale clients within Australia.
Who Is Your Advisor?
Raisebook Pty Ltd is your Adviser and is a Corporate Authorised Representative (No.1242457) of Maven Capital Pty Ltd (AFSL 418504).
To Obtain Services From Us
If you do not have a nominated advisor, you can contact us at:
Level 5533 Little Lonsdale StreetMelbourne VIC 3000Ph: 1300 344 953Email: email@example.com
As the Licensee, Maven Capital Pty Ltd is responsible for the advice you receive from us. If your advisor is unable or unwilling to provide you with advice or services in respect of certain products, the advisor will refer you to another representative of Maven Capital Pty Ltd, who should be able to assist you.
General Financial Advice
We will only offer you General Financial Product Advice. You should note that general financial advice does not relate specifically to you and therefore may not be appropriate to your particular financial needs, objectives and financial circumstances.
You need to take this into account before deciding whether or not to act on it.
What Do We Expect From You?
We expect that you will provide us with accurate information that we request so that we have a reasonable basis on which to provide you with general advice.
We expect that you will use our advice to enable you to make informed financial decisions.
What Are The Possible Consequences Of Not Providing This Information?
You are of course at liberty to decline to provide some or all of this information, but if you do not provide it, any recommendations we make may not be appropriate to your needs and objectives. In certain cases, your failure to provide information may place us in a position where we cannot provide any advice or any financial services to you.
How are we Paid for the Services We Provide?
Raisebook Pty Ltd fees are generated from services it provides companies who pay for digital promotion of capital raises.
What Fees, Commissions or other Benefits?
Employees of Raisebook Pty Ltd are remunerated in a variety of ways including salary, wages bonuses and commissions based on sales generated.
Do any Relationships Exist Which Might Influence The Service or Advice I Receive?
Neither Raisebook Pty Ltd nor Maven Capital Pty Ltd are owned by any Fund Manager or institution. Raisebook Pty Ltd is remunerated by providing a website facility which allows Listed and Unlisted companies and Advisers to raise capital.
Our advisors are aware of their obligations to disclose the extent and nature of any relationship that may influence their decisions at the time the advisors provide a financial service in related products. A full list of products provided is available by calling Maven Capital on 07 5507 7721 or email firstname.lastname@example.org
Will You Give Me Advice That is Suitable To My Investment Needs and Financial Circumstances?
What Should I Know About Any Of The Risks of The Investment Recommendations Made To Me?
Raisebook Pty Ltd are authorised by Maven Capital Pty Ltd to provide general financial product advice only. General advice includes information contained on our website and email articles. The information provided on our website and emails does not provide advice about products suitable for your particular needs, objectives or financial circumstances, even if we may have commented in view of the current or future market conditions or prospects for the securities.
This information does not constitute personal investment advice and it has been prepared without taking into account your objectives, financial situation or needs. You should always consider the appropriateness of the advice, in light of your own objectives, financial situation or needs before acting on the advice. You should consider and discuss this information with your financial adviser before making your own investment choice.
What Information Do You Maintain You Maintain in My File And Can I Examine My File?
We need to hold all information you give us for a period of 7 years. Yes you can view information held by making a request.
How Can I Give you Instructions Regarding My Account?
You may specify how you would like to give us instructions, for example, by telephone, fax or other means.
What Kind Of Compensation Arrangements Are In Place And Are These Arrangements Compliant?
Raisebook Pty Ltd has arrangements in place through Maven Capital Pty Ltd to ensure that it continues to maintain Professional Indemnity Insurance in accordance with Section 912 B of the Corporations Act 2001, (as amended). In particular the Professional Indemnity Insurance, subject to its terms and conditions, provides indemnity up to the sum insured for the Licensee and its authorised representatives in respect of our authorisations and obligations under the Australian Financial Services License.
What Should I Do If I Have A Complaint?
We are committed to providing quality advice to our clients. This commitment extends to providing accessible complaint resolution mechanisms for our clients. If you have any complaint about the service provided to you, you should take the following steps;
- Contact Raisebook Pty Ltd or your advisor immediately.
If your complaint is not satisfactorily resolved within 7 days please contact Raisebook Pty Ltd.’s authorising licensee Maven Capital Pty Ltd by Phone 07 5507 7721. Or put it in writing and email to email@example.com
If we cannot reach a satisfactory resolution within a further 45 days you can raise your concerns with the Credit and Investments Ombudsman Limited on 1800 138 422 or visit their website at www.cio.org.au
The Australian Securities and Investments Commission, (ASIC), also has a free call info line on 1300 300 630 which you may use to make a complaint or obtain information about your rights.